Many of our customers have been receiving emails that appear to be from SnowCrest and ask for personal information. They often refer to webmail services being canceled and ask you to accept new terms and conditions and/or enter your password. These messages do not come from SnowCrest. If you receive one, the best thing to do is to simply delete it and ignore it.
If you have responded to one of these emails, please contact us at (530) 926-6888 so we can change your password.
// posted on January 25th 2024
New Cable Internet options
SnowCrest is now able to provide cable Internet access to qualified customers in Siskiyou county. Please call us at (530) 926-6888 for details and to sign up for this exciting new service!
// posted on November 30th 2023
New 10-digit dialing and 988 Suicide Prevention Hotline
The Federal Communications Commission, or FCC, has added the number 988 to dial the Suicide Prevention and Mental Health Crisis hotline. Because this conflicts with some local prefixes, 10-digit dialing will soon be required on all outgoing calls. This means you must add the (530) at the beginning of calls that previously would be completed without it. This change will be implemented beginning October 24, 2021. Until that date, 7-digit dialing will still work, but you will hear a recording reminding you to use 10-digit dialing before the call is completed. After October 24th, 7-digit dialing will no longer work. Please contact us if you have any questions or concerns regarding this change.
// posted on April 22nd 2021
SnowCrest's response to COVID-19
SnowCrest will continue to be open during the COVID-19 epidemic. As an essential business that provides emergency 911 service, we will be available to take new orders, conduct repairs, and help with billing questions over the phone. In order to reduce the chance of transmission, SnowCrest's office at 905 Ream Avenue in Mount Shasta will have its front door closed during business hours. Please call us at (530) 926-6888 for any inquiries. Thank you for your understanding as we do our part to help.
// posted on March 23rd 2020
We are pleased to announce our new website! With a modern layout and responsive design, we feel it is a significant improvement. Cell phone and tablets are now fully supported. You can log into your email, make a payment, make changes to your voice service, view Mt. Shasta on our SnowCam, and more! The old site can still be found here: Old Site
// posted on July 25th 2019
New Billing Portal
NEW! SnowCrest introduces our new on-line billing portal. You can now easily see how much is owed on your account, pay your bill, and remove any billing holds at any time, all directly from our website!
// posted on February 28th 2019
We have received reports that many customers are getting emails claiming to be from SnowCrest. These emails ask for your login information. These emails are fake. Please ignore these emails and delete them without clicking on any links or contacting the senders. SnowCrest will never send you an email asking for your login information. If you have already given your login information to these senders, please contact us at 926-6888 to change your password.
// posted on October 19th 2018
// posted on September 6th 2018