As an Internet Service Provider (ISP), SnowCrest, Inc. is committed to providing a high-quality online experience for all our customers. This policy outlines our network management practices, performance characteristics, and commercial terms to ensure transparency and compliance with applicable regulations.

Network Management Practices

1. Congestion Management
   - We monitor network usage to identify and address congestion.
   - During peak times, we may implement measures to manage traffic and ensure fair access for all users.
   - We do not prioritize, throttle, or block specific applications or services.

2. Security Measures
   - We employ industry-standard tools to protect our network and customers from security threats such as viruses, malware, and DDoS attacks.
   - Regular updates and patches are applied to our systems to maintain security.

3. Content Management
   - We do not block or discriminate against lawful content.
   - Measures are in place to filter out spam, phishing attempts, and other harmful content.

4. Device Attachment Rules
   - Customers may connect any lawful, non-harmful device to our network, provided it does not interfere with our services or other users.
   - We reserve the right to restrict devices that cause network instability or security risks.

5. Performance Characteristics
   - Our network is designed to provide reliable and consistent performance.
   - We disclose typical speeds and latency for our services, and any factors that may affect performance.


- This policy is available on our website and will be updated as necessary to reflect changes in our practices or regulatory requirements.

Company Info

Working Hours

Monday to Friday: 

9:00am - 6:00pm

Saturday: Closed

Sunday: Closed

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