Because of the fire in the Edgewood Area, SnowCrest's office is currently without power.  All services are operating normally.  If you have phone service with SnowCrest and are in an area without electrical service at the moment, you should still be able to make calls if you have a handset that does not require power.  SnowCrest's office may not be available by phone until power is restored.  You may still contact us by email at support@snowcrest.net.  We appreciate your patience and we will do everything we can to help during this difficult situation.

The Federal Communications Commission, or FCC, has added the number 988 to dial the Suicide Prevention and Mental Health Crisis hotline.  Because this conflicts with some local prefixes, 10-digit dialing will soon be required on all outgoing calls.  This means you must add the (530) at the beginning of calls that previously would be completed without it.  This change will be implemented beginning October 24, 2021.  Until that date, 7-digit dialing will still work, but you will hear a recording reminding you to use 10-digit dialing before the call is completed.  After October 24th, 7-digit dialing will no longer work.  Please contact us if you have any questions or concerns regarding this change.

SnowCrest will continue to be open during the COVID-19 epidemic.  As an essential business that provides emergency 911 service, we will be available to take new orders, conduct repairs, and help with billing questions over the phone.  In order to reduce the chance of transmission, SnowCrest's office at 905 Ream Avenue in Mount Shasta will have its front door closed during business hours.  Please call us at (530) 926-6888 for any inquiries.  Thank you for your understanding as we do our part to help.